'The nurse I saw was really lovely. She made me feel calm and relaxed and I would definitely recommend the surgery to friends and family.'
'The nurse was truly amazing and very professional. She really is a credit to the NHS and Lakeside.'
'I was seen promptly for routine screening and had a very friendly nurse.'
'Reception and the nurse were excellent.'
'The pleasant and helpful nurse took pains to explain everything.'
'The nurse was very efficient, friendly, and welcoming. I didn't get his name but he's a credit to the practice.'
'Very friendly staff. Had my first ever blood test while and the nurse that carried this out was extremely helpful. I also had a recent health check up and, again, the nurse that carried this out was very helpful, thanks everyone.'
'The nurse could not have been more helpful, gentle and patient. I'm once again impressed by the face-to-face care at the surgery.'
'The patient asked that we pass on to the practice manager that the nurse was amazing and fantastic. The care she received was outstanding.'
'I cannot fault the service and support I got from the nurse today. I didn't feel rushed so she took me through every step, even though it probably made her late for appointments … the staff are amazing and, for those in need, they have the time for you.'